We're the Pest Nerds.
Welcome to the
GREENIX family.
Welcome Essential Customers
We've Got You Covered
Your trust means everything and it doesn't stop here. As a valued Essential Pest Control customer, you're joining a team that shares the same commitment to your home, your family, and your peace of mind.
What To Expect:
- Your pricing and billing frequency will remain exactly the same.
- The same reliable service (and even more perks!)
- Improved customer support and treatment options.
- Sustainable, family-friendly solutions delivered by experts who care.
This transition is seamless by design. Your current pest coverage continues without interruption, and our experts are ready to pick up right where things left off only better. We know change can bring questions, and we're here to answer every one of them. Browse the FAQs or watch our customer welcome video below to learn what to expect, and don't hesitate to reach out.
We're just a call or text away. Click to give us a call for quick and easy service.
What Your First Greenix Service Will Look Like
6 Steps to Pest-Free Living
This first service is very thorough and robust. We're starting from scratch by cleaning up any pest problems and getting you prepped for a long-term defense. Here's what will happen:
- 20-point Inspection - This will be the base of your custom treatment plan.
- Eave Sweep and Dust - Removes webs and nests while also preventing new ones from being made
- Crack And Crevice - Targets small entry points into your home
- Spray - Builds a pest resistant barrier three feet up and three feet out from your foundation
- Granular barrier - Extends your pest barrier further from your home and spot targets problem areas
- Interior - Targets common interior problem areas such as kitchens, bathrooms and basements.
Kick back, relax and enjoy pest-free living.
Frequently Asked Questions
Greenix Service Plan FAQ
What if I see pests between scheduled services?
Some pest activity can happen after a treatment as pests are disrupted, but we're here to help if activity continues. If you see pests in between visits, we'll come out for a free re-service, no questions asked!
Can I change or add services to my plan?
We don't recommend changing your treatment plans. (See: Do I really need winter treatment?") These plans are formulated to build on one another and eliminating one severely impacts the effectiveness of the next.
Do I need to be home for my service?
Do I really need winter treatment?
As your certified Pest Nerds, we take this question seriously. The short answer is YES. Pests and pest pressures need to be treated year-round. Our scientifically formulated treatment plans are built around seasonal pest activities when they're most vulnerable and build on one another throughout the year. So, if you're looking for a pest free spring and summer...Winter service is essential.
Service frequency and billing
Your Membership for Pest-Free Living.
Our pest service is a year round program to keep you pest-free. We break up your plan into easy monthly payments. You'll receive four treatments throughout the year that are tailored for each season. But, because we believe in providing the best service possible, we offer an unlimited guarantee on our services, meaning you can call us anytime for a re-service between your regularly scheduled treatments. If you have an unexpected pest issue pop up, just give us a call and we'll be right there to fix it.
The Greenix Seasonal Approach
The Benefit of Four Season Pest Control:
While your billing is broken up into easy, monthly payments, your treatment plan is a strategic seasonal approach based on bug biology. A Greenix Service Pro will visit your home roughly every 90 days for your 4 regularly scheduled treatments over the course of your 12-month plan.
If you've selected a rodent plan, these treatments will be performed on the same visit as your seasonal pest treatments. If you've selected a Tick, Flea & Mosquito plan, these treatments will be performed either 4 or 7 times between April and October based on your selected plan.
Frequently Asked Questions
Billing and Account FAQ
Why am I invoiced monthly?
If you're being billed monthly, you're on a guaranteed protection plan. These plans vary from our general pest protection program (GreenGuard) to a bundled program that protects you from pests, rodents and even mosquitoes. (GreenGuard Essential) These programs guarantee four separate seasonal treatments that target each specific pest when they're most vulnerable.
How can I see my bill?
The customer portal page is your new best friend. Click here to access your billing and service schedule along with all kinds of service and contract goodies.
Has my payment information changed?
Your payment information was transferred as part of the transition, you'll continue to be billed according to your agreement. If we need any updated payment information, we'll contact you directly. You can also review or update your payment details anytime in the Customer Portal.
Who do I contact if I have questions about my account?
Our Customer Care team is happy to help. Give us a call, or log in to your Customer Portal to review your account details, billing information, and upcoming services.
Need to Get in Contact With Us for Something Else?
We're happy to answer any questions or concerns you may have about your account, add to your plan, re-schedule your service or whatever you may need.
